Frequently Asked Questions

You can play the Daily Challenge as a guest without signing in. However, creating an account (free) lets you:

• Save your scores and track your progress
• Appear on leaderboards
• Play Head-to-Head matches
• Earn and use tokens
• Add friends and challenge them

Pickem Trivia works on any device with a modern web browser. It's optimized for both mobile phones and desktop computers. No app download required—just visit pickemtrivia.com and start playing.

Your answer might be incorrect if:

• The player doesn't match the category criteria
• The player's position doesn't match the current round
• You spelled the name incorrectly (try using the search/autocomplete)
• The player isn't in our database (we include fantasy-relevant players from 1999-present)

If you believe there's an error in our data, please contact us!

We use standard PPR (Point Per Reception) fantasy scoring based on each player's best single-season performance:

• Passing: 0.04 pts/yard, 4 pts/TD, -2 pts/INT
• Rushing: 0.1 pts/yard, 6 pts/TD
• Receiving: 0.1 pts/yard, 6 pts/TD, 1 pt/reception
• Fumbles lost: -2 pts

A player must have appeared in at least one regular season or playoff game for the team. Practice squad players, preseason-only players, and players who were signed but never played don't count. Historical franchise names are included (e.g., San Diego Chargers counts for Los Angeles Chargers).

A new Daily Challenge is available every day at midnight Eastern Time (ET). Everyone worldwide gets the same categories for that day, so you can compare scores fairly on the leaderboard.

You can only play today's Daily Challenge once for free. However, you can replay any previous Daily Challenge through the "Past Dailies" feature, which costs 1 token per game (or is unlimited with a PRO subscription).

There are several ways to earn tokens:

• Daily login bonus: Get 3 free tokens every day when you sign in
• Watch ads: Earn tokens by watching short video ads
• Purchase: Buy token packs starting at $0.99
• PRO subscription: Unlimited H2H and Past Dailies

PRO is our monthly subscription ($4.99/month) that includes:

• Unlimited Head-to-Head matches (normally 1 token each)
• Unlimited Past Dailies (normally 1 token each)
• Ad-free experience
• PRO badge on your profile

PRO is great for dedicated players who want to compete frequently in Head-to-Head matches or practice with past puzzles.

You can cancel your PRO subscription at any time through the payment method you used (Stripe). Your PRO benefits will continue until the end of your current billing period. Email us at support@pickemtrivia.com if you need help with cancellation.

ELO is a skill rating system (like in chess) that adjusts after each Head-to-Head match. Everyone starts at 1200. When you win, you gain points; when you lose, you drop points. The amount depends on your opponent's rating—beating a higher-rated player earns more points than beating a lower-rated one.

Divisions represent your skill tier based on ELO:

• Bronze: Below 1200 (starting tier)
• Silver: 1200-1400
• Gold: 1400-1600
• Platinum: 1600-1800
• Diamond: 1800+ (top players)

If your opponent disconnects or times out during a Head-to-Head match, the game will complete with their current score. You'll receive the win if you have more points when the match ends. Your token is not refunded in this case, as the match was played.

Currently, usernames cannot be changed after creation. Please choose carefully when setting up your account. If you have a special circumstance, contact us at support@pickemtrivia.com.

To delete your account and all associated data, email us at support@pickemtrivia.com with the subject "Account Deletion Request." Include the email address associated with your account. We'll process your request within 7 days.

We collect only what's necessary to provide the game: your email (for login), username, game scores, and purchase history. We don't sell your data. See our Privacy Policy for full details.

Try these troubleshooting steps:

• Refresh the page
• Clear your browser cache
• Disable ad blockers (they can interfere with game functionality)
• Try a different browser
• Check your internet connection

If problems persist, email us at support@pickemtrivia.com with details about your device and browser.

We appreciate bug reports! Email us at support@pickemtrivia.com with:

• What you expected to happen
• What actually happened
• The category or player involved (if applicable)
• Screenshots if possible